Data deletion requests

This page explains how to ask Signature Vitality to delete the personal information we hold about you, including information from Facebook, Instagram, and our website.

1. What we may hold

If you messaged us or interacted with us through Facebook, Instagram, or our website, we may hold:

• Your name, profile or account identifier, and the content of messages you sent us.
• Contact details you gave us, such as email address and phone number.
• Website form submissions, booking requests, and basic usage information.
• If you became a client: booking, intake, clinical, and payment records.

2. How to request deletion

Use either option:

• Email signaturevitality1@gmail.com with the subject "Data deletion request". Send it from the email address, or include the account name, you used with us.
• Call 412-440-8702.

We may ask you to confirm your identity so we do not delete or release the wrong person's information.

3. What we delete

We delete marketing and messaging data linked to you, including social media message history and marketing contact records, within 30 days of verifying your request.

4. What we must keep

Clinical and medical records, and financial records such as invoices and payment records, are kept for the periods required by Pennsylvania and federal law. We cannot delete these on request. When the retention period ends, we delete them. In the meantime we limit their use to what the law requires.

5. Confirmation

We will confirm in writing, within 30 days, what was deleted and what was kept and why.

6. More information

See our Privacy Policy for how we collect, use, and share information.